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Bringing excellence into intelligent manufacturing , making the world better

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Service System

The technical service system promotes the continuous improvement of service quality and efficiency

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On-site Service

Provide on-site technical services to reduce customer waiting time

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Install Service

We provide customers with free installation and debugging, one-step after-sales

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Warranty Service

During the warranty period, equipment damaged due to quality reasons can be repaired and replaced free of charge

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Field Service

The after-sales service team is on call 24 hours a day, and rushes to the scene as soon as possible to solve problems for customers

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Training Service

We have a complete training mechanism to provide customers with free technical training

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Upgrade Service

We have a professional design team, which can upgrade products according to customer needs

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Our Service Commitment

7*24H technical support, 2-4-6 response speed

Same City
Arrived at the scene within 2 hours

Same Province
Arrived at the scene within 4 hours

Outside Province
Arrived at the scene within 6 hours

Service Process

Cooperation is just the beginning for us
Continuous win-win is our never-ending pursuit
  • Understand the needs

  • Booking

  • Assign technicians

  • Preparation before admission

  • On-site processing

  • Acceptance and filing

E-mail: mkt@world-machining.com
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